{"id":9018,"date":"2026-02-02T21:32:39","date_gmt":"2026-02-02T20:32:39","guid":{"rendered":"https:\/\/julocollection.com\/?page_id=9018"},"modified":"2026-04-11T13:30:45","modified_gmt":"2026-04-11T12:30:45","slug":"livraison-et-retour","status":"publish","type":"page","link":"https:\/\/julocollection.com\/en\/livraison-et-retour\/","title":{"rendered":"SHIPPING & RETURN"},"content":{"rendered":"
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SHIPPING & RETURN<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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1. Shipping Areas<\/strong><\/p>

Switzerland <\/strong>
Shipping via Swiss Post.
<\/strong>Estimated delivery time : 1 to 3 business days. <\/strong>Tracking is available for every order. Free shipping<\/strong><\/p>

Europe<\/strong>
Shipping via Swiss Post \/ PostPac International \/ Local postal services depending on the destination country<\/strong>
Estimated delivery time : 3 to 7 business days<\/strong>
A tracking number is provided once your order has been shipped.
Some countries may charge customs duties or local VAT<\/strong>, which are the responsibility of the recipient.<\/p>

International <\/strong>
Shipping via Poste Suisse \/ International Priority \/ International Tracked<\/strong>
Estimated delivery time : 7 to 20 business days<\/strong>
Tracking availability depends on the destination country.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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2. Order Processing<\/strong><\/p>

All orders are processed within 48 hours<\/strong> (excluding weekends and public holidays).<\/p>

3. Shipping Costs<\/strong>
Shipping costs are automatically calculated at checkout based on the following factors :
\u2013 the destination country
\u2013 the package weight
\u2013 the chosen shipping method
Shipping costs are clearly shown before you confirm your order.<\/p>

4. Customs Duties & Taxes<\/strong> (International \/ Europe)
For orders shipped outside of Switzerland :
Import taxes, local VAT, and any applicable customs duties are not included<\/strong> in the price.
These fees remain the responsibility of the customer.
These fees vary depending on the destination country.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5. Returns & Exchanges<\/strong><\/p>

You have 14 days<\/strong> from the date of delivery to return an item, provided it is unworn, undamaged, and in its original packaging.
Return requirements :
\u2013 A return request must be submitted before<\/strong> the item is shipped back.
\u2013 The item must be in its original condition
Return shipping costs are borne by the customer.
Items that cannot be returned :<\/strong> :
\u2013 Personalized creations
\u2013 Engraved jewelry or made-to-order items.<\/p>

How to Return an Item<\/strong>
Contact us through Contact<\/a> <\/strong>or contact@julocollection.ch<\/strong><\/a><\/p>

Mention your Full Name and Order Number<\/strong>
We will provide you with the return address and all necessary instructions.
Refunds are processed within 3 to 5 business days<\/strong> after the returned item has been received and inspected.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

LIVRAISON ET RETOURS 1. Zones de livraison Suisse Envoi via Poste Suisse.D\u00e9lais estim\u00e9s : 1 \u00e0 3 jours ouvrables. Suivi disponible pour chaque commande. Livraison gratuite EuropeEnvoi via La Poste Suisse \/ PostPac International \/ Poste locale selon paysD\u00e9lais estim\u00e9s : 3 \u00e0 7 jours ouvrablesNum\u00e9ro de suivi fourni d\u00e8s l\u2019exp\u00e9ditionCertains pays peuvent appliquer des […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_templately_pack_id":"","_templately_imported_at":"","_templately_source":"","_templately_import_session_id":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9018","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/julocollection.com\/en\/wp-json\/wp\/v2\/pages\/9018","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/julocollection.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/julocollection.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/julocollection.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/julocollection.com\/en\/wp-json\/wp\/v2\/comments?post=9018"}],"version-history":[{"count":24,"href":"https:\/\/julocollection.com\/en\/wp-json\/wp\/v2\/pages\/9018\/revisions"}],"predecessor-version":[{"id":10041,"href":"https:\/\/julocollection.com\/en\/wp-json\/wp\/v2\/pages\/9018\/revisions\/10041"}],"wp:attachment":[{"href":"https:\/\/julocollection.com\/en\/wp-json\/wp\/v2\/media?parent=9018"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}